Frequently asked questions

Duplyfi has three paid tiers and a free trial. Starter — $49.99/month or $449.91/year ($37.49/month), 1 device, standard support, unlimited processing. Pro — $99.99/month or $899.91/year ($74.99/month), 3 devices, priority support, unlimited processing. Agency — $199.99/month or $1,799.91/year ($149.99/month), 10 devices, dedicated support, team preset sync. All paid plans include unlimited batch processing, unlimited file size, and all 27 video and audio effects plus 13 image effects. No usage caps.

Yes. You can try Duplyfi without a credit card. Starter and Pro plans include a 3-day free trial. The Agency plan includes a 7-day free trial. All features are available during the trial — no effects are gated, and processing is fully enabled.

Annual billing gives you 25% off the monthly rate. You are billed once per year rather than monthly. There is no further cancellation refund for annual plans after the 7-day money-back period, so evaluate during the trial first.

Each plan includes a specific device limit: Starter allows 1 device, Pro allows 3, and Agency allows 10. A "device" is a machine where you install and log into the Duplyfi desktop app. You can swap devices by removing a binding from your web dashboard and logging in on a new machine. If you hit your device limit and need to add a machine, remove an existing device first or upgrade to a higher tier.

Log into your dashboard at duplyfi.com, go to Billing, and select your new plan. Upgrades take effect immediately and are prorated for the remainder of the billing period. Downgrades apply at the start of the next billing cycle. If you are on an annual plan, changes apply at renewal.

Duplyfi offers a 7-day money-back guarantee on all paid plans. If you are not satisfied, email support@duplyfi.com within 7 days of your purchase with your account email. Refunds are processed within 5–7 business days back to your original payment method. Refunds are not available after the 7-day window or for annual plans that have already been partially used beyond 7 days.

Yes. Duplyfi accepts crypto payments via Cryptomus for 1-month and 12-month license periods. Crypto payments are not recurring subscriptions — you pay for a fixed period and receive renewal reminders before expiry. Choose "Pay with Crypto" on the pricing page.

Credit and debit cards are processed via our payment processor, which acts as merchant of record and handles all applicable taxes including VAT. Cryptocurrency payments are handled via Cryptomus. PayPal is not currently supported.

Duplyfi applies 27 named video effects across five categories: Color (saturation, contrast, brightness, vignette, gamma), Motion and Geometry (speed, zoom, rotation, flip, dimensions, random pixel size), Visual Effects (noise, pixel shift, waveform shift, blurred border, cut video, cut end video), Audio (volume adjustment, audio bitrate, spectral tilt equalizer), and Encoding (framerate, video bitrate, QP variation, metadata injection). Every parameter is randomized within a range you control, so each output file is different from every other output file. You can inspect exactly which effects are active and what their value ranges are.

Duplyfi includes a separate image processing pipeline. 13 image effects cover: resize with padding, crop variations, rotation, blur, sharpen, brightness/contrast/saturation adjustments, color channel shifts, format conversion, EXIF metadata replacement, and noise injection. Image processing is designed for content distributed on Instagram, Reddit, and Twitter/X.

There is no cap on the number of copies. You set the number of copies per file when you configure a processing job. Every copy receives independently randomized parameter values within your configured ranges, so copy 1 and copy 50 are perceptually distinct from each other as well as from the original.

A preset is a saved configuration of all your effect settings, value ranges, and processing options. Instead of configuring effects every time you run a job, you save a preset and apply it with one click. On Agency plans, presets sync across all your team's devices via the Duplyfi cloud — one team member builds and saves the optimal preset, every other team member sees it automatically.

All processing happens locally on your machine. Your files never leave your computer. Duplyfi does not upload, transmit, or store any of the content you process. The desktop app runs a local processing engine entirely on your hardware. This is a hard requirement for agencies handling creator content.

No. Parallel processing is available on all paid plans and auto-scales based on your hardware — CPU cores and available RAM. There is no tier gating on worker count. A machine with 16 cores will process significantly faster than a machine with 4 cores, regardless of which plan you are on.

Video input: MP4, MOV, AVI, MKV, WebM. Video output: MP4 (H.264 or H.265). Image input: JPG, PNG, WEBP, BMP. Image output: JPG, PNG, WEBP. If you need a format that is not listed, contact support.

Duplyfi runs on Windows 10/11, macOS (Intel and Apple Silicon), and Linux (AppImage). All three platforms are first-class — the same feature set is available on all platforms. There is no Windows-only limitation.

Uniquification is the process of applying perceptual transformations to a media file so that the output is a distinct file — different in color grading, audio characteristics, metadata, encoding parameters, and visual detail — while remaining the same piece of content visually. The goal is to make each copy file-level unique so that automated duplicate detection systems treat it as a new, independent upload. Platforms use multiple layers of detection: perceptual hashing of video frames, audio fingerprinting, metadata provenance signals, and behavioral pattern analysis. Duplyfi applies transformations at each of these layers.

No. Platform detection methods change continuously, and no tool can guarantee outcomes. Duplyfi is designed to maximize the perceptual and technical difference between copies by applying documented transformations at multiple layers. In our internal testing, processing with a full-effect preset produces high perceptual hash distances between input and output files. However, platform behavior depends on factors outside Duplyfi's control: the platform's current detection stack, account history, posting behavior, and content type. Results vary.

Metadata-only changes (renaming the file, adjusting timestamps) address one layer of detection but leave the visual content, audio fingerprint, and perceptual hash unchanged. Modern platform detection operates primarily on the content itself — a deep learning perceptual hash of the video frames and an audio fingerprint — not on filename or basic metadata. Duplyfi applies transformations at the visual layer (color, geometry, noise), the audio layer (spectral equalization, volume, speed), the encoding layer (bitrate, frame rate, QP values), and the metadata layer (device GPS, device model, timestamps). Each layer addresses a different detection signal.

No. Duplyfi is a local file processing tool. It does not log into, post to, or communicate with any social media platform. It takes files as input and produces files as output. Uploading and posting remain your responsibility.

Yes. Duplyfi is a content adaptation tool for content you own or have the rights to repurpose. How you use the processed output — and whether that use complies with the terms of service of the platforms you post to — is your responsibility. Duplyfi does not post content on your behalf and has no visibility into how you distribute processed files.

Yes. Duplyfi processes any video or image file regardless of how it was created. AI-generated content, footage you filmed, stock content you licensed — all work the same way. You are responsible for ensuring you have the rights to the content you process.

First, verify your system meets the minimum requirements: Windows 10/11 (64-bit), macOS 10.15 or later, or a recent Linux distribution with AppImage support. If the app crashes on launch, check that no antivirus software is blocking the Duplyfi executable or its bundled processing engine. On Windows, try running as Administrator once to confirm it is not a permissions issue. On Linux, ensure the AppImage has execute permissions (chmod +x Duplyfi-*.AppImage). If the issue persists, email support@duplyfi.com with your operating system version and any error message displayed.

Processing speed depends on your hardware. More CPU cores, faster CPU clock speed, and more RAM all improve throughput. Duplyfi auto-scales parallel workers based on available CPU and RAM, so closing other resource-intensive applications before running large batches helps. If GPU acceleration is available on your machine (NVIDIA NVENC, Apple VideoToolbox, or Intel QSV), Duplyfi will use it automatically. Encoding-heavy effects like high-bitrate output or complex filter chains take longer than simpler presets — if speed is the priority, use the "High-Volume Speed" preset, which is optimized for throughput.

License activation connects your account to the desktop app via your login. If your license is not activating: (1) Confirm your payment was completed — check your email for a receipt from the payment processor or Cryptomus. (2) Log out of the desktop app completely and log back in. (3) Verify you are logging in with the same email address used for the purchase. If the issue persists after a fresh login, email support@duplyfi.com with your account email and the order confirmation number.

Once your trial period ends, processing is disabled until you upgrade to a paid plan. You can continue using the app to configure presets and review your processing history. When you are ready to upgrade, log in to duplyfi.com, go to Billing, and choose a plan. Your account and settings are preserved — nothing is lost.

Output files are saved to the output directory you selected when you set up the processing job. If you did not specify a directory, Duplyfi saves output files in the same folder as the input files, in a subfolder named duplyfi-output. Output filenames are randomly generated (not based on the original filename) to avoid any filename-based detection signals. You can change the default output location in Settings.

This can happen if the desktop app has been offline for more than 7 days. Duplyfi caches your license locally and allows 7 days of offline use after the last successful validation. After 7 days without an internet connection, the app will prompt you to reconnect. Connect to the internet and relaunch the app — it will re-validate your license automatically. If you are connected to the internet and still seeing this message, log out and log back in to force a fresh validation. If the issue continues, contact support@duplyfi.com.

Log in to your dashboard at duplyfi.com, go to Devices, and remove the old device from your account. Then install Duplyfi on the new machine and log in. Your device slot will be available for the new machine. Note that Agency plan (10 devices) and Pro plan (3 devices) allow multiple simultaneous devices — you may not need to remove the old device unless you are at your plan's device limit.